5j111 Privacy Policy

1. Introduction

1.1 5j111 ("5j111," "we," "us," "our") is committed to protecting the privacy and personal data of all players and users of the 5j111 online gaming platform ("Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with your use of the Platform.

1.2 This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). It is also consistent with the requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) with respect to player data management.

1.3 This Privacy Policy should be read together with the 5j111 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

1.4 If you have any questions about this Privacy Policy or how 5j111 handles your personal data, please contact our Data Protection Officer using the details provided in Section 14.

2. Personal Data We Collect

2.1 5j111 collects the following categories of personal data from players and users of the Platform:

Category	Examples	Purpose
Identity Data	Full name, date of birth, nationality, government ID number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address	Account communication, support, regulatory compliance
Financial Data	GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history	Deposit and withdrawal processing, fraud prevention
Gaming Data	Game history, wager amounts, win/loss records, session duration, bonus usage	Platform operation, responsible gaming monitoring, dispute resolution
Technical Data	IP address, device type, browser type, operating system, login timestamps	Security, fraud detection, platform optimization
KYC Documents	Copies of government-issued IDs (PhilSys, Passport, Driver's License, UMID, SSS/GSIS ID)	Identity verification, regulatory compliance, anti-money laundering
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support, quality assurance, dispute resolution

2.2 5j111 does not intentionally collect sensitive personal information beyond what is necessary for KYC compliance and regulatory obligations. Where sensitive personal information is collected (such as government ID numbers), it is processed strictly in accordance with the Data Privacy Act of 2012.

3. How We Collect Your Data

3.1 Directly from You. The majority of personal data 5j111 holds about you is provided directly by you during the account registration process, KYC verification, deposit and withdrawal transactions, customer support interactions, and participation in promotions.

3.2 Automatically. When you access the Platform, 5j111 automatically collects certain technical data through cookies, web beacons, and similar tracking technologies. This includes your IP address, device identifiers, browser information, and session activity data. See Section 7 for more information on our use of cookies.

3.3 From Third Parties. 5j111 may receive personal data about you from third-party identity verification providers, payment processors, and fraud prevention services engaged to support the operation of the Platform. All such third parties are contractually required to handle your data in compliance with applicable Philippine data privacy laws.

4. How We Use Your Personal Data

4.1 5j111 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your 5j111 player account, including processing your registration, verifying your identity, and managing your account settings.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate records of all financial transactions in Philippine Peso (₱).
• Regulatory Compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws and regulations.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and comply with PAGCOR's responsible gaming standards.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal conduct on the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 5j111 Platform.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates where you have provided your consent. You may withdraw this consent at any time.

5. Legal Basis for Processing

5.1 5j111 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration, including operating your account and processing transactions.
• Legal Obligation: Processing is required to comply with PAGCOR regulations, AMLA obligations, KYC requirements, and other applicable Philippine laws.
• Legitimate Interests: Processing is necessary for 5j111's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your data protection rights.
• Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent, which you may withdraw at any time.

6. Data Sharing and Disclosure

6.1 5j111 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support platforms. All service providers are bound by data processing agreements requiring them to protect your data.
• Regulatory Authorities: With PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities where required by law or regulatory obligation.
• Law Enforcement: With law enforcement agencies where 5j111 is legally compelled to disclose information in connection with a criminal investigation or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 5j111's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

6.2 Any third party receiving your personal data from 5j111 is contractually required to process it only for the specified purpose and in compliance with the Data Privacy Act of 2012.

7. Cookies and Tracking Technologies

7.1 5j111 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

7.2 We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled as they are required for account login, session management, and security features.
• Analytical Cookies: Used to collect anonymized data about how players use the Platform, helping us identify areas for improvement. These are only set with your consent.
• Functional Cookies: Used to remember your preferences such as language settings and display options. These enhance your experience but are not strictly necessary.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your explicit consent and can be withdrawn at any time through your browser settings.

7.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

8. Data Retention

8.1 5j111 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, as required by the Anti-Money Laundering Act.
• Transaction Records: Retained for a minimum of five (5) years in accordance with AMLA and PAGCOR requirements.
• Support Communications: Retained for two (2) years following the resolution of the relevant inquiry or dispute.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

8.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 5j111's data disposal procedures.

9. Data Security

9.1 5j111 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• AES-256 encryption for data at rest and TLS 1.2/1.3 encryption for data in transit;
• Multi-factor authentication for administrative access to systems containing personal data;
• Regular security audits and penetration testing by independent third-party security firms;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Continuous monitoring of systems for unauthorized access attempts and anomalous activity.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 5j111 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.

10. Your Data Privacy Rights

10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 5j111:

• Right to be Informed: The right to be informed about how your personal data is collected, used, and processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data 5j111 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by 5j111.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to 5j111's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact 5j111's Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within fifteen (15) business days. We may require proof of identity before processing your request.

11. Children's Privacy

11.1 The 5j111 Platform is strictly intended for individuals aged 21 years and above, in compliance with PAGCOR regulations. 5j111 does not knowingly collect personal data from persons under the age of 21.

11.2 If 5j111 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately closed, all deposits will be returned, any winnings will be forfeited, and the personal data will be securely deleted in accordance with our data disposal procedures.

11.3 If you are a parent or guardian and believe that your child has registered on the 5j111 Platform, please contact us immediately using the details in Section 14.

12. Third-Party Links

12.1 The 5j111 Platform may contain links to third-party websites or services for informational purposes. 5j111 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12.2 This Privacy Policy applies solely to personal data collected by 5j111 through the Platform. It does not apply to data collected by third-party payment processors, identity verification providers, or other external services, which are governed by their own privacy policies.

13. Changes to This Privacy Policy

13.1 5j111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

13.2 The date of the most recent revision is indicated at the top of this Privacy Policy. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact Our Data Protection Officer

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 5j111, please contact our Data Protection Officer:

Email: [email protected]

General Support: [email protected]

14.2 Our Data Protection Officer is available to respond to privacy-related inquiries during regular Philippine business hours (Monday to Friday, 9:00 AM – 6:00 PM PHT), with general support available 24/7.

14.3 If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.